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Parts and luck!
Topic Started: Jan 21 2016, 12:10 AM (1,015 Views)
gamefoo21
2 Swifts n a Turbo Sprint

I swear, it's like the universe doesn't want me to order from Rock Auto... First order gets hosed by FedEx, then I quickly redo the order.

I need some parts for a Sonoma, god awful GM-gineering... I think one tie rod end isn't shot, and it's been replaced... :lol

Anyway, even the replaced unit was showing wear, so fuck it, do it all right? it's only another $20 or so bucks, and they don't have to worry about part warranty ever again.

Order 2 outer and 2 inner tie rods, and every other part of the steering setup that ties to the steering gear... Ugh... Anyway... 3 of 4 shiny new MOOG tie rod ends are NFG out of the box. One outer is missing it's cotter pin from the parts bag, no biggy right? Well looks like that cotter pin decided to take out the boot before disappearing, and there's a nice cotter pin end sized hole in the boot, right through. Both inner tie rod ends, the hole for the grease nipple isn't aligned with the groove that is in the bearing cup, on both they are impossible to grease.

Lesson learned? It's a good thing to check over the parts when you recieve them, because that would have sucked to have had it all bolted up, and had it been impossible to grease or having grease shoot out the one boot... :smackface

Now I have to hope that I can find replacements local, and hope they aren't going to bend me over at the parts house, and then I have to hope that RockAuto isn't going to hammer me on returning them for a refund because this truck has a date with the shop on Friday, to get the front wheel bearings changed too, passenger side spindle changed(driver side was last time), new brake rotors.

Oh the MOOG made center link, the idle arm, the two upper ball joints, and the sway bar end links are all good. :stoner
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92blumetro
jack of all trades, master of two

been coming across damaged/ wrong/ missing components in the parts I have been ordering as of late....
right box number, wrong pads in box-
new water pump, open box to find the outlet was oval and cracked-
Monroe shocks, missing bushings and nuts-
proper brake pads, wrong clips in box-
wiper blades missing clips-
valve cover, open box to find it cracked, corner smashed-(it was factory sealed, even had a ''inspected by'' name on it !)
8 sparkplugs, sealed boxes inside boxes, 2 of them damaged-
bent seals-
damaged studs on bearing/ hub assemblies-
I don't think its so much the sellers fault, its their suppliers that don't seem to care anymore.
I have gotten into the habit of opening anything that's in a box, or bringing the old part in for comparison.
that's a lot harder to do when you order online.
then you get the parts person that argues with you, that a specific part you want wont fit your vehicle-
my last run-around with that was at crappy trash- I wanted hatch struts/ lift supports for my metro.
ordered a pair for a 89 t-3. I was surprised when he said they had them in stock.
but they were wrong, I know what they look like, and I told him, but he said ''that's what the computer shows'' he turned the screen towards me, I verified it was a 89 t3, saw the ones I needed, pointed it out to him, and he said ''those wont fit''
so I bought them cuz I wanted the sale price ($22 each)-
went back 3 weeks later, told them what happened, girl behind the parts desk verified I had the wrong ones, ordered me the right ones, AND I got them for sale price, plus her 7% discount- they owed me money!
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Stiffchezze
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Sir Metrologist

When I bought a set of moogs tie rod inner and outers for Rudolph, I had to return the first set of outers. They were tapped to the wrong threads from the factory. At first I thought maybe someone crossthreaded them before I got them, but then I remembered that they were sealed in the box. When I looked at the threads, they were nice and clean, just the wrong thread. :smackface
The next set worked just fine. :dunno
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aaronvincent
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Mr Mojo Risin'

It's been a mess ordering parts recently for me

- Ordered an OEM engine mount for my Corolla (at $100) and it came bent so they sent a new one that was for a completely different transmission :x I finally have the right part 3 weeks later...

- Ordered some Monroe strut "hats" and when they got here the mounting bolts didn't line up with the holes drilled in the car so I had to return them both.

- Ordered some ball joints from GES and one of the studs is way shorter than the other so I had to find a slightly more shallow nut to put it back on.

The quality control is some serious bs nowadays. Where I work our shipment of parts comes in Mondays and Thursdays and recently they haven't even been bothering to label the boxes. I found a rolled up label strip in one of the boxes! That's 200 labels just thrown in because why not? That means I have to open EVERY single box to check what it is :shake
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gamefoo21
2 Swifts n a Turbo Sprint

92BlueMetro:

That's lucky!

Crappy Tire is notoriously stingy for me, when they botch things up.
Edited by gamefoo21, Jan 21 2016, 11:17 AM.
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gamefoo21
2 Swifts n a Turbo Sprint

aaronvincent
Jan 21 2016, 10:45 AM
It's been a mess ordering parts recently for me

- Ordered an OEM engine mount for my Corolla (at $100) and it came bent so they sent a new one that was for a completely different transmission :x I finally have the right part 3 weeks later...

- Ordered some Monroe strut "hats" and when they got here the mounting bolts didn't line up with the holes drilled in the car so I had to return them both.

- Ordered some ball joints from GES and one of the studs is way shorter than the other so I had to find a slightly more shallow nut to put it back on.

The quality control is some serious bs nowadays. Where I work our shipment of parts comes in Mondays and Thursdays and recently they haven't even been bothering to label the boxes. I found a rolled up label strip in one of the boxes! That's 200 labels just thrown in because why not? That means I have to open EVERY single box to check what it is :shake
Save a buck eh?

I thought because I was buying the good stuff(All of the faulty MOOGs are Made in the US), I'd have better luck. I emptied a warehouse of Mevotech sway bar links for my dad's 99 Wrangler. One was good, the other 5 either had the grease hole not lined up, or the boots were cracked. I ended up having to make one out of two, and you have to loosen the grease nipple to grease the joint, because the hole is just barely visible through the hole for the nipple, so if it's tight, it seals against the cup...

Worst part is, if I didn't check those parts first, the shop probably would have slapped them on, and just said meh and left em. How long would the inners last without any grease in them?

Lifetime warranty, but god damn some things you just don't want to have to mess with.
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cwatkin


Yes, had this A LOT with my 1997 F250 Light Duty which is an oddball truck. I needed two new control arms/ball joint assemblies. I kept getting the same side over and over again. I don't remember each side but it was like they put all the one side on all the boxes. The Autozone manager started opening my boxes when they came in to be sure the part was the one on the box. I also had this with the press in lower ball joints. They kept selling me the wrong one. Finally I had to take the old ones in and show them this is what is coming off my truck. Then they got the right ones. Then there were a few engine sensors that were oddballs so I had to take the old ones in. They would then say "That is a 1996 sensor" or "That is a 1998 sensor." It was like this truck was mixed up.

I was going to replace they flywheel instead of having it turned. I went through 8 different flywheels from the parts stores. I went to a Ford Dealer and they said that the part number didn't exist in their system. They looked at the casting number and said it looked valid but it didn't exist. I ended up having it turned.

Conor
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92blumetro
jack of all trades, master of two

its a ford thing-
same issues here with a 1997 f350 4x4- some sensors I ordered were for a 96, others I had to order for a 98. no issues with ordering a new flywheel, but the previous mech had the wrong clutch/ pressure plate in there. oh, and according to the vin its a f 350 ''super-duty''.

ordered new front pads for my bosses 2013 f 350 ''super-duty'', single rear wheels. (build date 11/2012)

well, the new pads were too small!

after some searching, and a few different part numbers and boxes, the correct front pads are from a 2014 f350/450/550 DUALLY ! ( build date 05/2014 and later)

damn fords! :banghead :banghead

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gamefoo21
2 Swifts n a Turbo Sprint

Well gals and guys...

I checked 9 MOOG inner tie rod ends...

Only 1 of the 9 was usable... One parts place, the parts counter guy yelled at me when I told him the parts were no-good. Told me to slam them on, and in 6 months if they aren't greasable to warranty them. I mused about the warranty being void if the joints aren't greased, he said no worries they'd warranty them anyway... *sigh* Yeah, not going to cover the labour to get the joints replaced or the wheel alignment that will be needed, eh? :smackface
Edited by gamefoo21, Jan 25 2016, 02:04 PM.
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MarkZ28


92blumetro
Jan 21 2016, 09:18 PM
its a ford thing-
same issues here with a 1997 f350 4x4- some sensors I ordered were for a 96, others I had to order for a 98. no issues with ordering a new flywheel, but the previous mech had the wrong clutch/ pressure plate in there. oh, and according to the vin its a f 350 ''super-duty''.

ordered new front pads for my bosses 2013 f 350 ''super-duty'', single rear wheels. (build date 11/2012)

well, the new pads were too small!

after some searching, and a few different part numbers and boxes, the correct front pads are from a 2014 f350/450/550 DUALLY ! ( build date 05/2014 and later)

damn fords! :banghead :banghead

Yep, the new body style F series started in 96 but if you got the heavy duty duty F250 it was still the old style body, which was better in my opinion anyway. So, you had two completely different trucks made the same year. Fords suck working on them anyway.
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Johnny Mullet
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Fear the Mullet

I have customers who bring their own parts that they ordered from Rock Auto and other places and EVERYTIME there is an issue with those parts. I refuse to install them now.
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cwatkin


That sounds like my customers with computers. They know exactly what is wrong and how much it will cost to fix. I refuse to deal with them on their terms.

Conor
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3 Pot
3 Pot
[ *  *  *  * ]
Wow. So does anyone have a great parts supplier story. Maybe a source for a Suzuki OEM Supplier that provided the suspension stuff. Delco maybe? Please chime in I got a build coming up.

3 Pot
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gamefoo21
2 Swifts n a Turbo Sprint

Suzuki OEM is probably your best bet, haven't had a single bad part.

VW OEM again never gotten a bad part yet.

Bosch... Those damn plugs. Great oxygen sensors. Parts are hit and miss, made in Japan fuel pump, made in china Cam position sensor for the VW(a total bitch to replace part).

Delphi not exactly OEM but a weird make lots of OEM parts, some of what they sell are reboxed aftermarket, some are legit OEM parts.

AC Delco - Spark plugs are mostly rebadged NGK now. Fram Orange Can oil filters painted white. A lot of reboxed aftermarket now, some OEM parts.

Also let me say that the following MOOG parts were good on the first shot:

2x Upper Ball Joints
1x Idle arm
1x Center link
2x Outer tie rods
2x Sway bar link kit

I found the good MOOG inner tie rod end in a TRW parts box. The other one I found was in a TRW box, it was an AAM made joint, and near as I can tell, is an OEM tie rod end.

:coffee

Edited by gamefoo21, Jan 27 2016, 11:28 AM.
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gamefoo21
2 Swifts n a Turbo Sprint

Johnny Mullet
Jan 25 2016, 05:18 PM
I have customers who bring their own parts that they ordered from Rock Auto and other places and EVERYTIME there is an issue with those parts. I refuse to install them now.


I know RockAuto does sell some very bargain basement part brands for very cheap, basically Ebay level cheap made out of pure Chinesium, I wouldn't write off all of Rock Auto parts because of those ones. I have had pretty good luck with their KYB and Monroe stuff for stuff I had shop installed.

Now if Monroes lasted more than 40,000KM for me. :banghead
Edited by gamefoo21, Jan 27 2016, 11:32 AM.
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